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Trish McMillan holds a Master of Science degree in animal behavior, and is a certified professional dog trainer, certified dog behavior consultant and associate certified cat behavior consultant. She has been involved in the animal rescue and sheltering world since the mid-1990’s, starting out as a volunteer and working her way up to director of animal behavior. She worked for the ASPCA for nearly eight years; first as Director of Animal Behavior at their NYC shelter, then as a behaviourist on their field team, helping assess and rehabilitate dogs from cruelty cases, dogfighting and hoarding situations, then she joined the Shelter Research and Development team.